We are pleased to now offer Wash & Fold service with Pick Up and Delivery powered by DoorDash. This is an exclusive service that is only available through the link below.
Click here for service.
*Charges for pick up and delivery vary by address and will be included in the total cost of your order.
Once The Big Clean receives your items from DoorDash and updates the actual weight, you will receive a text with an updated total amount due. Upon receiving this text, you will have one hour to call and make changes, cancel, or go over anything additional regarding your order.
If you have any questions regarding this service call (512) 963-2065.
Terms of Service information:
Terms of Service for The Company Services: Cents Pickup and Delivery
The services provided by the laundromat that has accepted and processed your order (The Company) are subject to your
(“Customer”) compliance and acceptance with the terms and conditions set forth below.
Please read the following agreement carefully. “Customer” use of any of The Company’s services indicates an agreement to be
bound by the terms and conditions set forth below.
This agreement is strictly between The Company and the Customer and does not in any way constitute or imply any relationship
with any other parties. As a condition to using any of The Company’s services, and for the mutual benefit of both The Company and
the Customer, the undersigned (“Customer”) agrees to the following terms and conditions:
Garment Care, Missing or Damaged Goods:
The Company will use industry standard efforts to try to ensure that washing, drying and folding services are maintained at industry
The Company accepts all Customer garments on the basis of weight and does not perform a piece-by-piece count.
The Company due to time constraints does not read manufacturer suggested care and washing / drying labels.
The Company uses only front-load washers with an extremely fast extraction cycle to wash all Customer clothes.
The Company accepts no liability for damage due to normal wear and tear or shrinkage during washing and drying.
The Company accepts no liability for “special care” and delicate items that require special attention to be cleaned.
The Company reserves the right to refuse cleaning any garment.
The Company does not guarantee removal of all stains.
The Company is not responsible for loss of or damage to any personal or non-cleanable items left in the clothing or bags such as
money, jewelry, or anything else.
We ask each Customer to please determine whether they can accept the loss of any garment, if not please do not leave it with us.
The Company reserves the right to send Customer garments to any of Company’s or Company’s affiliates facilities for washing,
drying and folding services.
“Customer must notify The Company within 5 business days of receipt of a delivery of any lost or damaged items from that particular
delivery, failure to do so constitutes waiver of a claim for any lost or damaged items from that delivery.”
Be aware The Company does wash clothes in shared washing machines where different detergents are used, and it is possible that
small amounts of prior detergents, which may not be hypoallergenic or to which customer may have an allergy, may not be
completely rinsed out of these washing machines. By voluntarily using the Company’s services, including, but not limited to, wash,
dry and fold services, Customer acknowledges such possibility and risk and assumes the risk of any resulting injury resulting
THE COMPANY’S LIABILITY UNDER THIS AGREEMENT SHALL BE LIMITED TO GENERAL MONEY DAMAGES IN AN
AMOUNT NOT TO EXCEED THE CHARGES FOR THE TERM OF SERVICE PAID BY CUSTOMER IN THE TERM UNDER
WHICH THE DAMAGES ARE ALLEGED TO HAVE OCCURRED. THIS LIABILITY SHALL BE THE EXTENT OF THE COMPANY’S
LIABILITY REGARDLESS OF THE FORM IN WHICH ANY LEGAL OR EQUITABLE ACTION MAY BE BROUGHT AND THE
FOREGOING SHALL CONSTITUTE CUSTOMERS EXCLUSIVE REMEDY. IN NO EVENT WILL THE COMPANY BE HELD
LIABLE OR BE RESPONSIBLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, INCIDENTAL, OR PUNITIVE LOSS OR
DAMAGES WHETHER OR NOT THE COMPANY KNEW OR SHOULD HAVE KNOWN OF THE LIKELIHOOD OF ANY LOSS OR
DAMAGES. THE COMPANY DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED WITH RESPECT TO THE SERVICES
RENDERED UNDER THIS AGREEMENT.
Entire Agreement / Choice of Law:
This agreement and any documents referred to herein constitute the complete, exclusive, and entire agreement between the parties,
may not be modified except in writing signed by both parties, and shall be governed by the state in which the services are provided.